Tuan-Kha (Kha) Phi
Senior UX Designer, Product Designer
About
Experience
I am currently a Senior UX Designer at ZS Associates, leading design initiatives that improve sales force experiences, integrated with machine learning. I use a holistic approach to solving complex design challenges, leveraging design principles, user research, technical/codebase knowledge, and an understanding of industry and market.
In addition to design skills, I take pride in my ability to mentor, foster collaboration, facilitate design thinking, and lead teams toward success.
I have developed experiences and interfaces across industries such as eCommerce, shipping logistics, and healthcare.
My contributions include product conceptualization, roadmapping, feature implementation, UI design, as well as component library creation and maintenance.
I have a BA in Psychology from Baylor University and a MS in Human Factors and Ergonomics from San Jose State University.
My UX Portfolio
Performance + Recommendations
“Kha has done a great job steering the Field Insights ship, clearly showing his strength in details and communication. Working across the various, simultaneously existing, incarnations of FI, ensuring that we have as much feature and experience parity as possible. All while being a fantastic leader to his team, being proactive with the product team, and directing FI into the future.”
- Mark McManus, Lead UX Designer
“Kha showcased great motivation towards gaining understanding of the offerings and pressing requirements. He is easy to work with and doesn’t shy away from putting his point through in design conversations with the team to get the right alignment.
His ability to adapt to changes, mentor team members, and pursue personal growth as a leader has positively impacted both the team and the organization.”
- Thomas Boyer, UX Manager
Kha's growth has helped the VERSO team grow overall. As more contractors have joined the team, and as the products themselves have evolved, Kha's ability to mentor and coach, and own the experience and design process have made us overall more efficient as a team. His prompt communication and good judgement on design decisions and collaboration have been echoed by his peers in PM and Development. I've enjoyed watching Kha expand his expertise beyond the immediate design problems into more process-oriented thinking. I believe this is a critical strength he brings to his role.
- Will Walkington, UX Manager
“I would take this as an opportunity to thank Kha for setting such a strong design foundation for Field Insights Application - which is supported by the fact that the App is appreciated by clients/client teams and has emerged as the primary interface of commercialization for ZCE modules.
The user feedback regarding the App has been positive, with field users resonating with the intuitiveness of the call planning and tracking workflows that the app offers today.”
- Adyasha Mishra, Lead Product Manager